New Customer Identity Verification At USCIS Domestic Offices
Beginning September 9, 2013, USCIS starts a new verification tool called Customer Identity Verification (CIV) in its domestic field offices. Customers will now submit biometric data, specifically fingerprints and photographs when appearing at USCIS offices for interviews or to receive evidence of an immigration benefit. Therefore, after a customer arrives at a field office, clears security, and is called to the counter, USCIS will electronically scan two fingerprints and take a picture to verify their identity. The process applies only to customers who have an interview or receive evidence of an immigration benefit. People who come for InfoPass appointments or to accompany a customer will not undergo this process. After verification the customer’s identity, they can proceed to their interview or receive their document.